What do you say that is true?

When you determine whether or not you’re an honest person, what is the range of behavior you choose to consider in the answer? I think all of us like to consider ourselves to be honest and forthright.

Take a minute to read what Seth Godin has to about little lies. Lip service is lying. I just hadn’t ever framed it in that light before.

How do you feel when you deal with a person or with a company—or in my case lately, a school district—where you hear I’ll let you know; We’re looking into it, or I appreciate your call knowing full well that the other person means not one word of it.

What if, just for one day, we become so conscious of our word choice that we mean every single thing we say? It will take a new brand of thinking before speaking. It will require attention and intention.

Will it change the way you argue? Will it change the way you treat customers? I’m going to try it. Do you want to join me?

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